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Review mobile app for receipts8/15/2023 Rest assured, our engineers are getting this feature working back to normal.Īlternatively, use another device such as an Ipad or table to capture and send the receipts to QBO. We have an open investigation where uploaded receipts don’t appear in the For Review tab (INV-47678). Let me provide some information about why the receipts are not showing in either the app or online. Thanks for coming back to the Community, appreciate you following the resolution steps to resolve the issue and sharing the result. Please let me know if you have other concerns. You can learn more about through this article: Email receipts and bills to QuickBooks Online. To successfully review your receipts in the Receipts tab, kindly check out this article's Step 2: Review, edit, or match receipts and bills section for the step-by-step guide: Capture and categorize receipts and bills.Īdditionally, you can also email your receipts and bills to QBO. However, if the issue persists, I'd recommend reviewing your receipts using other supported browsers. This is to refresh the system and remove the older data which caused the issue. If it works, go back to your default browser and clear its cache and cookies. Once signed in, go to the Receipts tab in the Banking menu to review your snapped receipts. You can log in to your QuickBooks Online (QBO) account using a private browser (incognito). Especially when the browser is full of frequently accessed pages. The performance and viewing issues in the QBO system can sometimes due to browser-related matters. You can perform some troubleshooting steps to isolate the issue about viewing snapped receipts in QuickBooks Online (QBO), I'm here to guide you how.
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